Perspective Beyond · Mind Atlas

When You Have to Decide Before You Can Discover

T1417

The first article in this series said that projects to simplify, automate, or improve an organization fail for lack of information about how the work actually runs. The second said that much of that information was never decided — it has to be declared , and declaring it changes the process in the very act of asking. This article is about what that act costs, and the strange order in which the bill comes due.

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