# When the Problem Isn’t the Technology

A company is running five different software systems that all do roughly the same job. Everyone agrees this is wasteful. Four of the five should go. Leadership funds a project to remove them. Consultants arrive. Two years later, all five systems are still running — and a sixth has appeared.

This is not a story about incompetence, and it is not a story about technology being hard. The tools to consolidate systems are mature. The people doing the work are capable. The project fails for a reason that sounds almost too simple: nobody can answer basic questions about the systems they are trying to remove. What does this one actually cost? Who has the authority to switch it off? What else will break if we do? When those questions have no retrievable answer, the safe choice is always to keep the system “just in case.” So it stays.

Card: https://integralmanagement.ch/atlas-reader/fichas/T1411/
Source publication: https://tegrity.ai/when-the-problem-isnt-the-technology/

RELATIONSHIPS
Supply Chain Rationalization & Process Mining → When the Problem Isn’t the Technology
editorial comparison. For a complementary reading, see [Why process mining can fail before the tool begins](https://tegrity.ai/when-the-problem-isnt-the-technology/).
Relationship: https://integralmanagement.ch/atlas-reader/relaciones/pagina-42/#r-898e58c0db5562e8
Other card: https://integralmanagement.ch/atlas-reader/fichas/E1560/

When the Problem Isn’t the Technology → Supply Chain Rationalization & Process Mining
editorial comparison. For a complementary reading, see [Process observability in a multi-entity luxury supply chain](https://jubap.eu/supply-chain-rationalization-process-mining/).
Relationship: https://integralmanagement.ch/atlas-reader/relaciones/pagina-45/#r-fd2e60066ab13054
Other card: https://integralmanagement.ch/atlas-reader/fichas/E1560/

DDS Potential Contributions Register → When the Problem Isn’t the Technology
referencia de la fuente. La fuente enlaza esta lectura en «8.2 Other article sources» con el rótulo «Published source».
Relationship: https://integralmanagement.ch/atlas-reader/relaciones/pagina-75/#r-5f2a56f22ba8dc2d
Other card: https://integralmanagement.ch/atlas-reader/fichas/sac-31c5add4fe1a12/